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FAQ
Ask your questions
FAQs
Who designs the articles?
We. After a short conversation with us, we will define the rough design, colors, structures, logo, personalization and much more together. We then create the first mock-ups for coordination. After approval, the selected items are then finally designed by us.
There are basic costs for the design?
Nope. We advise you, design your items and place them in the web shop free of charge.
Depending on the number of items and collection, we charge a flat rate of up to €1,000.-. However, this flat rate will be credited back to you 1:1 for subsequent orders.
AND: Of course, we will create an item from our collection at any time free of charge and without any further obligations for you! You want to see what is possible and what your own collection could look like :-)
Who creates the graphics, mock-ups and images with the models?
We. After your collection has been finally designed and approved by you, we create the necessary mock-ups and model images free of charge.
There really is no minimum order quantity<sqm>
Yes! We produce each item individually - whether completely designed and hand-sewn, printed or embroidered from 1 piece onwards!
We have NO minimum order quantity for all of our items, regardless of whether they are completely customized, printed or embroidered!
Are there discounts?
Nope. The question is not easy to answer. Since we don't produce mass-produced goods and each item is manufactured individually, we don't actually give any discounts! But we don't have a minimum order quantity for this either! However, if you order a larger quantity of a specific item, we are open to a conversation :-) However, personalization will be difficult!
What is Personalization?
Upon request, we can add names, initials or whatever is desired to each item - in addition to the individual design. It is either dyed, printed or embroidered directly into the fabric. The possibilities are almost endless!
The shop-in-shop is free & password protected?
Yes. We will create a shop-in-shop for you free of charge. This can be open to all visitors to our website or is protected by a password. This means that your products/items are not visible anywhere. Not even in Google!
If you plan to sell your items to end customers, we will also be happy to create a "closed" shop just for you and another "open" shop for your customers.
Who defines the sales prices to end customers?
You! If you have an open shop, the proceeds - minus our costs - will be credited to your account!
What are the port costs?
We produce at various locations in Europe and do not have a central warehouse. We also don't want to include a flat rate in our sales prices - like others do. The postage is calculated and displayed individually at checkout.
BUT - shipping is free for orders over €250!
You haven't found your answer and you still have questions?
Simply send us an email or, best of all, call us right away to clarify any open questions immediately! We look forward to your call or message.
info@timeofvibes.com
+49 160 93112016
TOV
Discover the almost unlimited possibilities of your own company collection, club equipment and much more.